Refund policy

Refund & Warranty Policy

At QQH, we are committed to providing high-quality portable monitors and a worry-free shopping experience. Please review our refund and warranty policy below.

30-Day Money-Back Guarantee

We offer a 30-day 100% money-back guarantee for all QQH portable monitors.
If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving the product.

Return conditions:

• The product must be returned in its original condition;
• All accessories, cables, and packaging should be included;
• Proof of purchase is required;

Once we receive and inspect the returned item, a full refund will be issued to your original payment method.

12-Month Warranty Service

All QQH portable monitors come with a 12-month limited warranty starting from the date of purchase.

During the warranty period, we will provide free repair or replacement for products with manufacturing defects or performance issues under normal use.

Warranty does not cover:

• Damage caused by misuse, accidents, or improper installation;
• Unauthorized modifications or repairs;
• Normal wear and tear;

How to Request a Refund or Warranty Service

If you need assistance with a return or warranty claim, please contact our support team:

📧 Email: support@qqhmonitor.com

Please include your order number, a brief description of the issue, and photos or videos if applicable. Our support team will respond within 1–2 business days.